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Integrating new software into a business can be a challenge. Even if that software resolves many business issues, if the employees can’t use it well you won’t see the value you want. That’s why Briq works with our clients to address their needs and make the software easy to implement. To illustrate the process we sat down with Randy Smith from DSI to discuss how his team implemented Briq in their system.
With over 10,500 invoices processed, automated forecasting, and widespread employee buy-in, DSI has seen great success with Briq. They’ve not only achieved the goals they initially had when purchasing Briq, but have worked on extracting maximum value from the platform to get better business results overall. Here are the three key takeaways from our conversation with DSI on how Briq helps them run a better business and why integration works for them.
Employee collaboration is key
When DSI first tried implementing the invoice automation features of Briq, they weren’t getting as much out of it as they wanted to. They came back to Briq and discussed some problems with formatting and the more unique invoices they were handling.
“Briq said ‘Let's reattack it.’ And they did. They came back with a much better product and the user interface is so much better. It was crazy. Our AP employees loved it.” — Randy Smith, Director of Enterprise Applications, DSI.
By looping employees into the conversation, DSI was able to cut to the core of the issue. They pinpointed the internal problem, allowing us to deliver the solution. Now, in a year and a half, DSI has automated over 10,500 invoices, improving productivity and allowing them to do more all while increasing employee engagement and satisfaction.
Make it quick and keep it simple
One barrier to software integration is the learning curve. While Briq prides itself on creating intuitive, easy-to-use interfaces, there’s still learning involved when adopting any new technology. Knowing this, DSI stepped up to the plate and created concise, internal materials for implementation.
“I would highly recommend someone create instruction sheets, do videos, and then post them, and send them out in advance. Don't do a 30-minute video on how to do this, do five minutes or less, and then show them how it works.” — Randy Smith, Director of Enterprise Applications, DSI.
By creating concise internal materials that informed employees on how to use the software, DSI was able to get all of its employees on board with the software. This way, DSI not only got the most out of the software they paid for but also increased employee engagement and satisfaction. Briq does the repetitive work and heavy lifting for you so that your professionals can cut out the busy work and make the most out of the skills they were hired for.
Implement financial solutions at every level
DSI started with invoice automation. Once they completed that, the question was on the table. What’s next? They decided to focus on revenue forecasting next. Previously, they had a costly, time-consuming system of hunting down the information across various platforms, emailing back and forth, and redoing calculations for various forecasting representations. In the construction industry, that’s a familiar picture for many. DSI took the initiative to work with Briq to change it.
“They successfully connected Viewpoint and Cosential and brought all of that information into the Briq platform. My team loved it. They could do all their forecasts in one place. They could even do default S-curves, bell, front-loaded, back loaded, and even-spread. In the past, they would have to manually make all those calculations themselves.” — Randy Smith, Director of Enterprise Applications, DSI.
DSI started its Briq journey on the ground floor with invoice automation. Now, they’re bringing value to senior leadership and strategy by getting the revenue forecasts they need with more accuracy in a more timely manner. At the highest level, this produced a marked increase in clarity, speed, and confidence in the decision-making process.
Keep your mind open to potential business needs
As a tool, Briq functions like a swiss army knife. With a wide range of financial solutions, there’s more to do with Briq than you may initially expect. “My very first question was, can we do predictive analytics?” Randy Smith noted. Despite entering with that expectation, they found that they had a much greater need internally to help the AP clerks. Now, it’s one of DSI’s most passionate talking points on the software. By keeping their minds open to the additional possibilities, they were able to address a more pressing concern and see immediate results. To learn more about their Briq journey and hear what DSI plans to do with Briq next, download the full webinar here.